designed around your operational needs.
Enterprise Outsourced Mailroom & Automation Services
Using a consultative approach, our teams assess existing workflows, mail volumes, compliance requirements, and workplace operations to design mailroom management solutions aligned to your business needs. From centralized digital mailroom services to integrated parcel delivery and workplace logistics, SPS helps organizations improve operational efficiency, visibility, security, and service continuity at scale.
- 600+ Mailroom sites managed
- 80 NPS Score
- 20+ Countries where we run operations
- 95% Client retention rate
Our Services
SPS provides digital mailroom services, physical mail handling, parcel management, smart lockers, and reprographics support through a single integrated operating model designed for enterprise environments.
Digital Mailroom Services & Information Management
SPS digital mailroom services help organizations centralize inbound mail processing, improve document accessibility, and reduce dependency on manual paper-based workflows.
Our teams manage the receipt, sorting, scanning, classification, and secure digital delivery of business-critical correspondence through workflows tailored to your operational and compliance requirements. Documents can be routed to individuals, shared across teams, integrated into business systems, or archived digitally for improved visibility and auditability.
Services include:
- Mailroom scanning and digital capture
- Mail classification and indexing
- Secure digital delivery and routing
- Archive scanning and digital archiving
- Workflow and business system integration
- Chain of custody and audit tracking
- Secure document destruction
Parcel Delivery & Smart Locker Solutions
Scalable parcel delivery management services designed for hybrid workplaces and high-volume office environments.
Our mailroom solutions streamline parcel delivery and internal distribution through centralized tracking, recipient notifications, and secure smart locker access.
Services include:
- Parcel delivery management
- X-Ray Screening Service
- Smart Locker implementation and support
- Secure package tracking and recipient notifications
- Internal mail and package distribution
- Courier and shipping coordination
- Workplace logistics and delivery operations
Reprographics & Managed Print Services
Centralize print, scanning, and document production services with scalable reprographics support tailored to enterprise operations.
Our Reprographics & Letter Shop services include high-quality printing, scanning, and copying solutions. We utilize state-of-the-art technology and best-in-class equipment to deliver exceptional results, whether you need marketing materials, reports, or presentations.
Services include:
- Managed print and reprographics services
- High-volume scanning and copying
- Document finishing and distribution
- Presentation and marketing material production
- Digital document capture
- Centralized print request management
- Workplace print support
Why SPS for Mailroom Outsourcing
As a global outsourcing provider SPS partners with you to achieve your strategic objectives and streamline your office logistics:
Consultative approach
SPS Six Sigma experts analyze mailroom operations end-to-end to design tailored solutions that combine people, processes, data, and technology.
Global delivery capabilities
SPS supports enterprise workplace and mailroom operations across more than 20 countries, serving multinational organizations including Fortune 500 companies and large global enterprises.
Operational expertise
Managing 600+ mailroom operations worldwide supported by a world-class NPS of 80.
Digital & physical workflow integration
a single operational model that integrates physical mail handling, digital mailroom services, parcel management, and workflow automation.
Visibility and auditability
Centralized tracking, digital routing, and chain-of-custody processes that improve operational visibility and reporting.
Focus on security, compliance & auditability
Secure workflows designed to support GDPR, UK GDPR, CCPA/CPRA, and enterprise data protection requirements across physical and digital environments.
What our clients say about us
By outsourcing the process to SPS, we expect not only faster processing of incoming mail, but also more satisfied customers thanks to the improved communication processes.
Global insurance company with + 700k customers
Case Study
Large insurance company relies on SPS for digitization
This innovative automation of incoming physical mail has sped up processes and customer communication, increasing client satisfaction.
Even the demo was quicker than our old method. Everyone who’s used Hybrid Mail loves it. SPS has always approached us with a problem-solving attitude. They continually support us and suggest new developments. We look forward to seeing what more SPS can bring.
Gwen Geay, Head of Client Bibby Financial Services
Case Study
Bibby Financial Services embraces automation with Hybrid Mail
Support from SPS lets key employees focus on their day-to-day jobs
In SPS, we have found a partner who can handle the central processing of incoming and outgoing customer mail for our life insurers, enabling us to provide reliable services to our customers. We are delighted about the partnership with SPS and look forward to working together.
Stefan Lehmann, Division Manager Viridium Gruppe
Case Study
Professional Document Management For The Viridium Group
Innovative solutions for incoming mail and hybrid document delivery
SPS Smart Lockers have helped us to create a smart and welcoming environment for our tenants. Parcels are stored securely in the lockers until they are collected when needed. What’s more, we have found that this process is even faster than traditional desk delivery. Faster deliveries and a tidier workplace – a win-win situation for us all.
Anne van Wijchen, High Tech Campus Eindhoven
Case Study
Delivering a digital future through smart hybrid workplace services
High Tech Campus Eindhoven (HTC)—a major research and development hub in the south of the Netherlands— has relied on SPS’s digitization solutions for years to support a more digital, flexible work environment.
Streamline your Mail & Parcel Services Operations
Streamline your Mail & Parcel Services Operations
Our teams can help design a solution aligned to your operational and compliance requirements.